
What The Pluck?
This is What The Pluck? The podcast where we discuss life in the beauty industry, the highs, the lows and everything in between. So pour yourself a drink and get ready to have a giggle with us.
Episodes
94 episodes
The Power of a Good Booking System, with Booksy’s Elliot
Let’s be honest - no one got into the beauty industry because they love admin 😅 But if you’re still juggling DMs, missed calls, and paper diaries, this episode might just change your life (and your stress levels).This week, Jamie and Har...
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Season 10
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Episode 3
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34:35
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Korean Lash Lifts: Fad or the Future
Everyone’s talking about Korean Lash Lifts — but are they just another beauty trend, or the next big thing to take over your treatment menu? 👀In this episode, Jamie and Harriet break down exactly what makes KLLs different, why they’re do...
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Season 10
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Episode 2
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36:56
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Grow your biz, protect your peace
In this episode of What The Pluck, Jamie and Harriet dive deep into what it really means to scale your beauty business — and spoiler alert, it’s not just about getting busier or building a bigger team.We’re talking self...
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Season 10
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Episode 1
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49:30
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PJ’s, Pillow Talk & Pure Pluckery
We’re closing out Season 9 in true What The Pluck style — with snacks, sass, and a full-blown sleepover! 💅✨In this season finale, Jamie & Harriet spill the tea on the highs and lows of Season 9, share some very real personal...
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Season 9
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Episode 10
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40:44
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What The Pluck Confessionals
We’re spilling secrets, starting chaos and dragging the industry (and ourselves) through the confessional booth! From the juiciest things we've overheard in the salon to beauty pet peeves and products we’d die without — nothing’s off limits. Ex...
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Season 9
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Episode 9
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38:16
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The Perfect Tech Doesn’t Exist
Scroll your feed and it looks like everyone’s booked out, training on the side, launching skincare lines, and somehow still managing a spotless salon and a green juice. But here’s the truth: the “perfect tech” is a myth and we’re done pretendin...
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Season 9
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Episode 8
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35:45
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Debbie Dilema
You sent us your wildest dilemmas and whew, the chaos did not disappoint. From two-faced teammates and client-thieving bosses to shady besties, latecomers, copycats, and boundary-breaking boyfriends, nothing was off limits.In this specia...
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Season 9
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Episode 7
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39:25
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Face Cards Never Decline… But Sometimes They Expire
Let’s talk about the pressure to be perfect—and the blurred lines between beauty, enhancements, and identity.In this episode, we dive into the rise of tweakments, filters, and the “Instagram face” epidemic. We unpack the emotional and pr...
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Season 9
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Episode 6
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38:13
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Burnt Out & Overbooked
In this episode, we’re getting real about the burnout epidemic in the beauty industry. From the emotional exhaustion of being everything to everyone, to the pressure to always be “booked and busy” – we’ve lived it, and we know you have too....
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Season 9
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Episode 5
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36:01
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In Our Delulu Era
Every beauty pro has a delulu phase—and in this episode, we’re airing ours.From undercharging because we “just love it,” to thinking a Canva post would get us booked for months, we’re reflecting on the wild, naïve and hilariousl...
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Season 9
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Episode 4
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33:52
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Beauty Besties, Worsties & Frenemies
Working with your bestie in the beauty industry? Iconic.Falling out over a ring light and a client no-show? Tragic.In this episode, we’re diving into the real side of relationships in the beauty biz—from incredible industry ...
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Season 9
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Episode 3
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38:46
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Industry Icks: The Beauty Biz Edition
You asked for chaos—and here it is.In this episode, Jamie and Harriet dive headfirst into the petty, the painful, and the downright cringey parts of the beauty industry. From crusty lash lines to the curse of “business beige,” we're call...
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Season 9
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Episode 2
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35:24
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We’re Back, Unhinged & Louder Than Ever
Your favourite unfiltered beauty besties are BACK! 💥 In this season opener, Jamie and Harriet catch you up on everything—from launching the new salon, to behind-the-scenes chaos, to why Season 9 might just be our most unhinged yet (we’...
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Season 9
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Episode 1
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29:25
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Scaling for Success, with Buff Browz’s Harry Dalton
Want to take your beauty business to the next level? In this season finale of What The Pluck’s Beauty School, we’re talking all things growth, expansion, and long-term success. Special guest Harry Dalton, co-founder of Buff Browz, join...
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Season 8
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Episode 10
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41:16

Hiring & Leadership, Building Your Dream Team
A successful beauty business isn’t just about skill—it’s about the people behind it. In this episode of What The Pluck’s Beauty School, we’re diving into the essentials of hiring, training, and leading a dream team. From finding the ri...
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Season 8
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Episode 9
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39:14
Beauty Biz Legal 101: Stay Compliant & Covered
Running a beauty business isn’t just about perfecting treatments—it’s also about protecting yourself, your clients, and your brand. In this episode of What The Pluck’s Beauty School, we’re breaking down the essential legal steps every ...
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Season 8
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Episode 8
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32:57
Branding Your Beauty Biz: Stand Out & Stay Booked
Your brand is more than just a logo—it’s the foundation of your beauty business. In this episode of What The Pluck’s Beauty School, we’re diving deep into the world of branding, covering everything from crafting a strong identity to at...
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Season 8
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Episode 7
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31:02
Retail to Riches: Selling Without the Sleaze
Retail sales can be a game-changer for your beauty business—but how do you sell without feeling pushy? In this episode of What The Pluck: Beauty School, we’re breaking down the secrets to effortlessly boosting your retail revenue. From...
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Season 8
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Episode 6
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29:21
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Client Chemistry: The Secret to Retention & Loyalty
Your beauty business isn’t just about treatments—it’s about building relationships that keep clients coming back! In this episode of What The Pluck: Beauty School, we’re diving into the art of client retention. From creating unforgetta...
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Season 8
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Episode 5
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40:54
Social Savvy, Building Your Beauty Brand Online
Social media is your beauty business’s best friend—if you know how to use it! In this episode of What The Pluck’s Beauty School, we’re sharing the secrets to mastering your online presence. From crafting eye-catching content to engagin...
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Season 8
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Episode 4
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40:33

Profit Perfect, Pricing Your Services Like a Pro
Pricing your services can feel like a balancing act, but we’ve got you covered! In this episode of What The Pluck’s Beauty School, we’re breaking down how to calculate your treatment costs to ensure profitability without overpricing. L...
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Season 8
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Episode 3
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40:37

Numbers Don’t Lie, bookkeeping basics
Numbers don’t have to be scary! In this episode of What The Pluck’s Beauty School, we’re diving into the essentials of bookkeeping for beauty businesses. Learn how to track your income and expenses, manage your cash flow, and keep your...
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Season 8
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Episode 2
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35:59

Class Is In, Beauty School Starts Here
Welcome to What The Pluck’s Beauty School! In this exciting first episode of Season 8, we’re kicking things off with a bang by giving you an overview of what it takes to run a successful beauty business. From mastering your finances to...
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Season 8
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Episode 1
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19:17

Christmas Chats and 2024 Flashbacks
In this festive season finale, join us as we reminisce about the highlights, challenges, and incredible moments from our year in the beauty industry. We'll discuss our standout memories, lessons learned, and achievements, plus take a fun dive i...
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Season 7
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Episode 10
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27:27
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From Stage to Studio - Our Lash & Brow Awards Recap
Join us as we dive into the glitz, glam, and unforgettable moments from our whirlwind experience at the 2024 Lash and Brow Awards! We took center stage at the Brow Awards, hosted a rocking pre-party, and recorded our first-ever live podcast at ...
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Season 7
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Episode 9
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52:08
